Meet your Chauffeur at the end of the pier near security or outside customs. For Airtran and South West meet at baggage claim. If you cannot locate your Chauffeur or Vehicle, please call 1-877-278-5466 to avoid a "no show" fee. If a client fails to contact us when they unable to locate their Chauffeur or Vehicle, the reservation will be considered a "Late Cancel".
Located on the upper level between Concourses C and D, the recently renovated BWI Observation Gallery features aviation exhibits, a playground, charging stations, the Maryland Youth Art Gallery and the Sky Azure tapas bar.
Baltimore Airport offers 45 minutes of free basic wireless Internet (you must watch an advertisement to get access, and you can use multiple 45-minute sessions) as well as a fee-based service through Boingo with greater bandwidth and no commercial interruptions.
BWI includes the Airspace Lounge (located in Concourse D near gate D10, available to all passengers with a fee of $20 or more during peak periods; complimentary access for American Express Platinum and Centurion cardholders), and the British Airways Chesapeake Club Lounge (located in the International Terminal on upper level, accessible to travelers flying on British Airways in Club World or First Class, as well as oneworld frequent flyers with Sapphire or Emerald status). The USO International Gateway Lounge, located on the lower level beside baggage claim 14, is available to members of the military and their families, offering Internet access, drinks, snacks, a sleeping room, a TV lounge with DVD library, and a family room.
Baltimore Airport offers many options for shopping and dining.
Need an ATM, lost and found, a children’s play area? Want to relax in BWI’s meditation room? See all of Baltimore Airport's special services.
Baltimore Airport does not have a hotel on-site, but there are several nearby hotel options.